I m writing this in hopes that it doesn t happen t...

I m writing this in hopes that it doesn t happen to someone else. I called this dealership 45 minutes away to make sure a car was available and it was. I told them I was coming to look at it and was very interested in buying it. I d looked for weeks and finally thought I found the one . The sales manager said he d have it out and ready for me to look out. I get there and it s not out and ready.

A sales associate comes to help me and pulls the car around. I start to look at it. It was listed as an Elantra Limited with many features such as heated leather seats, blind spot detection, heated mirrors, and more. The first thing I notice are cloth seats and I tell the gal this can t be the right car because it s not as described. I was then told there must have been a mistake in some features according to the listing, but it was never disclosed that it was a completely different model. The paperwork I signed even says limited as the style. I called Hyundai Customer Care and they informed me I had the base model. I tried calling Andy Mohr to talk to the sales manager who transferred me to the sales associate. There s nothing she could do but confirm it is the base model go over the features of the car I actually bought. I tried contacting someone higher up and she couldn t get anyone to talk to me either. I was misinformed and would not have purchased the vehicle had I known exactly what I was buying. You can find the same car (the base model) with 10,000-20,000 less miles for the same price elsewhere. Do your due diligence before purchasing a used car here... even better idea, you might want to steer clear. I feel sorry for the associate as she did the best she could with what she had to work with. I will not be doing business here again and it s a real shame too because my first car was bought at Andy Mohr and that was a great experience. Now I cannot trust this company with my business. Very sad indeed. Contacted the BBB and FTC as well.