Samira Asiya

Review of La Compagnie Boutique Airline

We went to Oman my husband and I for our honeymoon...

We went to Oman my husband and I for our honeymoon, we chose the company Qatar because we heard that good. But we can not say the same, during our trip we found that our tickets had been changed without our agreement, we ended up with 20h of stops in Doha we lost 2 days of vacation from our honeymoon to run between the airport and the Qatar agency to get new plane tickets and we could leave as planned. We had to book some very expensive activities in advance that we could not do because of this logistical mistake. At the agency we were promised that an upgrade could be done if we asked and explained the problems we encountered, but we did not get anything! In Doha we had to deal with a disrespectful manager who did not take the time to listen to us, the team was not at all understanding and did not listen to us, to apologize they just offered us to give us 3 seats without anyone between us to be more comfortable but even that little thing they were unable to do it properly! And we were forced to shout sr the hostesses so that they find a solution because what happened to us during our honeymoon is unacceptable! We asked for compensation by mail but still nothing. I will never leave again with Qatar Airways I highly recommend this company.