Susan Cahill

Review of Automatic Data Processing

My ADP Wisely pay payroll account had a transactio...

My ADP Wisely pay payroll account had a transaction of 80 cents at Bloomingdale's in Mason, Ohio, I immediately called their pathetic customer service support to report this, I live in Florida, I sell auto parts for a living and knew this was a "phishing trip" I was told that no out of state transactions would be honored, not an hour later my account was wiped out at a Rite Aid in NYC! If customer service lived in the US they would know NYC is not in Florida!!! It's every dime I have!! I had just put money in my account from a pay day loan to cover my bills! Now I have to default on that loan because I had to request a paper check from my employer which will not come on Friday when my bills are due! My husband is disabled and we rely on my pay to survive, I have to fill out forms and borrow money for a stamp before they will even look into reversing all the money I have back to me. One customer service "professional" accused ME of scamming them. Very disheartened about my treatment and lack of protection from a company that has been in business for over 70 years.