Nicole A.

Review of Imperial Ford

I have had many experiences with dealerships and p...

I have had many experiences with dealerships and people who are only interested in selling their vehicles, no matter what terrible avenues they need to take. My experience with Imperial Ford was like nothing that I have experienced before. From the second you step foot onto the lot, everyone is extremely friendly, there is music playing, and it's an incredible atmosphere. I was helped by a great group of people: Tom D'Andrea, Lou Carvahlo, Joe Trocha, and many other great employees. They were not pushy and interested in only making a profit and moving onto the next person. They took their time, asked what I wanted in a vehicle, showed me my options, and told me what each vehicle does, etc. I did not once feel that I was being pressured into anything. I even went next door to the Miss Mendon Diner for lunch and to think over this purchase before making my final decision. There are so many people at this dealership who are willing to help and make everyone's experience just like mine. I definitely recommend this place to anyone who is looking for a vehicle, new or used, they have many options and employees who will find you exactly what you are looking for, and it will be a very pleasurable experience.