K
Keith Hamon Review of Lexus of Austin
Got conflicting information about repair of a wind...
Got conflicting information about repair of a windshield that had been hit by a rock. The first person told me that if it was smaller than a quarter it could be repaired. When I got to the dealership and was told it needed to be replaced because it was bigger than a dime. Replacement vs repair is quite significant... 90$ vs 1400$.
Told in the phone that they would handle the insurance claim. Got to the dealership with my claim number and was told that they don t deal with insurance!
Same information from all parties involved is important!
Get it together!
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