Julie Miller

Review of Luxe Salon, Spa & Laser Center

Kelly and Emily were amazing for Pedi and Mani. BU...

Kelly and Emily were amazing for Pedi and Mani. BUT, before booking this appointment I called on 4/26/16 at 12:53pm (didn't think it was necessary to take note of whom I spoke with) because I received a Spa Finder gift card as a gift and wanted to ensure they accepted those as form of payment. The girl at reception said absolutely, so I went ahead and booked appointment. Low and behold it was time to pay and I pull out my gift card for them to tell me they haven't accepted those cards in a year and a half. Great!! Just my luck. I wouldn't have booked there had their staff told me this on the day I called as my normal salon only charges $30 total for Mani/Pedi and they whacked me with an $80 price!!!! Also, even though we were booked for both no one knew we were getting Mani's done as well. Aside from the ladies who did a great job on my nails, this was a disasterous experience and I will never go back to Luxe and will warn others of their absurd prices as well. They never offered a discount for the trouble, nothing. Customer service gets zero stars. Get it together Luxe.