Horrible "service fee" of $16.92. Cannot purchase ...

Horrible "service fee" of $16.92. Cannot purchase tickets at box office early enough to avoid fee. I was willing to pay extra for a good seat. I am not willing to pay $17 for a website automation system that I could program myself in 1 month. And I'm offended there is no other ticket purchasing choice to avoid that fee. Canceled order!!

In addition to this, the terms of sale you are forced to accept are horribly invasive. No refunds, no exchanges, times subject to change with no options or refunds. They can basically put your show at any day/time and legally they owe you nothing. Your data is disclosed to third parties and Pandora without your choice. You must accept to see show. Your IP, mobile device identifiers, search terms on previous sites, email address, your exact location, your social media profile likes and shares, public profile information, etc. These can be used for any purpose, and you do not have an option to decline use and still purchase.

You hipster herders need to wake up and respect your clientele in this day and age. Its not an acceptable excuse to say that some other venues do this. You make enough money on the tickets and insane concession prices already. Ditch the exclusive rights contract with Ticket Sly and offer genuine customer service.