They do a great job when they come out. However, ...

They do a great job when they come out. However, getting a technician out is a pain. We have the gold plan with plumbing added and so far both times we had to get someone out it s been days out. Just recently I called this morning (Tuesday as soon as they opened) for an AC tech to come out and the soonest someone could come out is Friday with an open timeframe appointment. Kind of a pain when you pay a monthly fee. Unfortunately we have a vacation coming up that s going to have to get pushed a day because they techs are four days out. I know it s a busy time of year, but four days? I wasn t expecting today, or even tomorrow. Four days??