Technician Rob E. showed up on time and was fast a...

Technician Rob E. showed up on time and was fast and efficient. Listened to what I had to say and was able to diagnose the numerous issues which resulted in the need to buy a new furnace as the cost to repair was considerable and nearly the cost of the new unit. On a Saturday evening CWA was able to get someone out to go over options for new furnaces while other companies wanted me to wait until Monday to get someone to give me quotes. While I was not in the market for a new furnace I'm glad CWA could get out to diagnose then within 2 hours have someone give me the options to purchase and have a new furnace installed before their competitors could even get off their weekend overtime rates.