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Ashley Habhab

3 years ago

Lisa in billing is extremely rude, disrespectful, ...

Lisa in billing is extremely rude, disrespectful, not helpful and has a lack of empathy. I was told my co- pay would be $40 and now she is saying I owe over $1200, although they called my insurance for a pre-auth. Now she is saying there is nothing they can do. She won t even call my insurance, as she states its my responsibility. But you didn t have a problem calling them before did you? Come to find out, they finally referred me to a urologist who said he wouldn t have even done the test that fast. Just a way for them to get money. Stick to your expertise.

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