Victoria Marie

Review of Womack Army Medical Center

I have had several bad experiences with this hospi...

I have had several bad experiences with this hospital! When hurricane florence had hit several months ago, I went to the ER for help as to why I was bleeding out of my chest. The dr drew blood, took some test and came back saying she has no clue what s wrong with me but in case it could be a infection here s some meds. So after seeing my pcm and battling the symptoms I have progressed from have a pituitary tumor, I went to Womack yesterday to speak to patient advocate about some concerns, and than was sent to the urgent care, where we were not accepted to be seen, as the nurse politely tried to put it as this is a ER case. We checked in the ER where we sat for quite a bit before we were able to get a EKG, X-ray and than finally triaged where the triaged nurse neglected to even put on my barclet I was allergic to medicine.from 2:47p.m until about 6:08 p.m we sat in the waiting room with my 10 month old and 4 year old son. Meanwhile I was running a fever, had the chills, barely could walk or move, and the constant headache that never goes away from my tumor had become so severe I barely could keep my eyes open. Come to find out they neglected to prioritize patients. And after further studies anyone with a tumor that s not benign should be listed as a P1 and should of been moved to the top of the list. But nope we sat in the waiting room where they said they didn t have beds open, meanwhile i counted 14 beds open and Unoccupied from my walk back from getting my X-ray. And than when I asked how much longer it ll take because I am in severe pain and I can t wait any longer I need help ASAP, they said and I quote it ll be another 1-3 hours before we can get to you . So we left because I couldn t take the pain anymore I needed to lay down where my husband tried his very best to comfort me and help me, and where my children can eat and be able to play and not be cooped up in our arms that whole time. So thank you for showing us how our members and of course spouses are treated we defiantly appreciated not being of any concern and will be taken this complaint higher than a review.