Friendly and sounded professional. The package I ...

Friendly and sounded professional. The package I purchased was different than we discussed, but that may be my misunderstanding. They prepare a website quickly but it was not what I wanted and they never made any changes that I requested. My service rep cancelled my appointment which I understand except she did not notify me. Next appointment never called and did not return my calls. Fortunately I did not cancel old company nor did I change to the webpage prepared because it was incorrect. They have been courteous, but I literally did not receive anything for the money I spent