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If I could leave minus stars I would!! We are a fa...

If I could leave minus stars I would!! We are a family of six and have only had sporadic water service since February 8th due to a leak in our plumbing in the slab. It is now February 17th and we have just been told they can t finish the job as promised because it is wet. They did nothing for the past 2 days when it was nice due to multiple excuses. Meanwhile we have had to turn water off and on for brief periods of time just to flush toilets, quickly shower etc.

I have never been so disappointed and upset. We were given appt times which were not kept or changed without our knowledge. Then due to their lack of communication and zero follow through we are left for another weekend without a fixed leak because when we turn in the water it leaks into the house and never mind the wasted water!!

We have had our air and heat units replaced by A#1, a tankless water heater installed (which was a less than stellar experience) and now this. For the money they charge the service is not what I expect. They are too expensive and not trust worthy after this debacle.

I will be calling American Leak Detection !!

Very dissatisfied,

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