Janelle Ferrell

Review of Carman Ford

Car was in collision shop. The repair to damage ap...

Car was in collision shop. The repair to damage appears okay however the paint job covered by insurance claim does not match my vehicle. Everywhere they worked on the vehicle appears to have a flat coat of paint .

RESPONSE: I contacted the shop this morning but they had no available appointments today for me to return with vehicle. I am scheduled to bring car in tomorrow morning. Also note my insurance doesn't seem receptive to giving me another rental because the claim has been closed, so that's another issue I have to handle. I simply expected a smooth outcome and instead it's turning into a migraine.