This is our second time at your property.

This is our second time at your property.
But this time was total disappointment.
First day i had to ask about extra robe and slippers for 3 times! At last i went to reception and solved.
And the sofa bed for the kid is real tragedy. I dont know if anyone of you ever tried to sleep on that nails on your back.
So out stay was like 2-3 star hotel. Not pullman.