Michelle Barber

Review of Neiman Marcus DC

I can't say enough about our sales agent, Karla Pi...

I can't say enough about our sales agent, Karla Pichardo! She is awesome. We walked in not looking like your typically well-dressed Neiman Marcus shoppers. (It's chill out Saturday! ) She greeted us with a cheerful hello and smile then quickly began to assist us. Yes, she was wearing a mask but there was no mistaking her enthusiastic smile underneath. We spent double what we planned. She is knowledge, patient and friendly. In a world filled with mediocre customer service experiences, Karla is definitely in a league of her own! You should pay her a visit....