Leah Crouch Review of The Look Salon and Day Spa
A little disappointed with my experience. The firs...
A little disappointed with my experience. The first thing that disappointed me was their limited nail polish color options but the most disappointing thing was that the very next day, one of my shellac nails chipped. It wasn t super bad, but I ve never had a shellac manicure chip so quickly. It also seemed like my nail tech had double booked herself because for half my manicure she had another client waiting to get her hair done which stressed me out a bit worrying that she would rush with me to get to her next client. Overall, compared to other places I ve been, the quality of my manicure was a little less than I hoped for. It s the holidays so I m very busy, I work 12 hour shifts, and I don t live close by so I just don t have the time to go back and have them fix it though they were willing to do so for free. Not a horrible place, the lady who did my nails was friendly enough.
*edit*
They reached out again to me and apologized. They even switched their Saturday schedule around a bit to fit my schedule for me to come back to get my nail fixed. Great customer service. I would give them another shot
Comments: