The Hotel must have had its peak years ago. Today ...

The Hotel must have had its peak years ago. Today it is in decline. It is a beautiful hotel, but with many problems.
The rooms smell really bad, a very strong musty smell. I asked to change rooms, and the other one also had a very strong musty smell.
The restaurants are ok, the food is good, but the service is extremely time consuming. Very time-consuming indeed.
The food takes at least 40 minutes to be served, even a simple sandwich.
The staff are very friendly and polite, like any Colombian!