Marlon Santos Review of TRC Taborda Recuperação de Cre...
Daily, outside business hours, I receive calls fro...
Daily, outside business hours, I receive calls from a company named trc ta borba, which claims to be a representative of Banco Bradesco.
When I answer the call, untimely, the caller leaves me waiting on the line until another caller takes the call.
However, when starting the dialogue, this second person asks me to confirm data by phone. For my security and my personal data, I do not make any confirmation by phone. It is a very personal right, which aims to guarantee the protection of information about me. Obviously there is no reason to inform my data to a stranger, who in a telephone call claims to be someone's representative.
When this interlocutor of the company trc ta borba receives the reply that I will not confirm data by phone, he immediately interrupts the dialogue and determines that I go to a branch of BANCO BRADESCO.
As my position about not providing data over the phone will not change, I ask the attendant not to make further calls to my phone for that purpose. And the answer I have is that they will not stop bothering me with these calls until I MAKE A PAYMENT AGREEMENT WITH THE BANK.
So, does it mean that I am obliged to negotiate with the bank if I want to keep my peace and rest in my home, outside of business hours? What kind of collection is this perpetrated by BANCO BRADESCO if not abusive due to the threat.
Art. 42 of the CONSUMER DEFENSE CODE:
Art. 42. In the collection of debts, the defaulting consumer will not be exposed to ridicule, nor will he be subjected to any type of constraint or threat.
And that is exactly what BANCO BRADESCO does through the company trctaborba perpetuates an extremely embarrassing charge and through threats (the inopportune calls will only cease if I make an agreement with the bank).
There are countless possibilities for debt collection, especially for a bank with the gigantic administrative structure that BANCO BRADESCO has. Certainly through threats, embarrassment and disturbance of the peace that is not.
The insistence of the attendants of the company trc taborba, unprepared to conduct a negotiation will not have any effect, even if for that purpose I pay the telephone company to block all the numbers from which their inconvenient phone calls originate.
If the links of this trc taborba company persist on behalf of BANCO BRADESCO, I will take the appropriate legal measures and inform the responsible police authority of the occurrence of [Edited by Reclame Aqui] against the consumer provided for in art. 71 of the CDC
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