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uncagj

4 years ago

I used to have a good relationship with this insti...

I used to have a good relationship with this institution. I recently came to them with a problem due to Covid-19. they asked me if I had received my stimulus check to which I replied no even though I had. They got back in contact with me the next day and told me that I had received my stimulus check because they checked with the IRS. My check was earmarked for rent for the next 2 months that's why I told them I didn't have it. But it was a blatant disregard for my privacy when they went to the IRS and checked on my status of my stimulus check when I gave them no permission or expressed consent to do so. Then I had a credit card with $1,000 limit and they took my credit limit away from me without discussing it first, luckily my other financial institution granted me a credit limit increase of $1,000.
I'm just appalled at the actions that they took without discussing any moves with me.

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