Lindsay Tremmel

Review of Altoona Regional Health System

UMPC emergency room staff has forever traumatized ...

UMPC emergency room staff has forever traumatized my 3yo daughter. My doctor told me to go in bc my daughter was extremely dehydrated, & wasn't eating, due to her refusing to take her antibiotics that were prescribed for her strepped throat 3 days prior. The doctor wanted to give two penicillin steroid shots so my daughter was able to eat and drink something. Luckily, I brought snacks and a drink bc no one ever offered anything for her to drink or eat. The doctor comes back an hour later and says, "Oh, good she's eating and drinking." As he tells me I am going to have to finish the antibiotics that had been sitting in my purse for two hours. I was thinking the shots she had received were antibiotics. I said "She needs an antibiotic shot. I am not able to get any antibiotics in her." He said he would order the antibiotic shot, but yet he didn't. He had another nurse come in to give me a lecture on how to give my child her antibiotics. Finally, the doctor sent over the antibiotic shot to the pharmacy. The nurse, Kaitlin was extremely rude, and unprofessional. After stabbing the shot into my daughter she says,"You need to stop crying, or you aren't getting this lollipop. Oh, nope no lollipop for you,you won't stop crying!" My daughter never got the lollipop The shot wound was bleeding so bad it leaked through the bandage, and through her pants. After 3 hours of being there my daughter cried the whole way home, and most of the night. The emergency room needs a pediatrician that understands children or at least people that don't mistreat my daughter! I will NEVER take my child back to UPMC!