Nilly Cooper

Review of Alvisse Parc Hotel

This is not a four star hotel. Our stay was a two...

This is not a four star hotel. Our stay was a two star experience. First time I've arrived at a hotel to find people sitting all over the grass with their personal towels. It looked like a caravan park.

Two stars given for the lovely cream decor in the Verandah restaurant.

Poor areas:
- Reception staff are unhelpful. They are not friendly and not welcoming. They are not empowered and seem very miserable about working there. You ask for help on amenities or suggestions somewhere local and they keep repeating "I don't know".

- Breakfast is terrible. Soggy tasteless scrambled eggs with cheap cold meats, some cheese and cold pastries. Tiny glasses with water and cheap juice.

- Restaurant dining is very hit and miss. Some days the food is good, other times dinner is served cold and very salty.

- We arrived for lunch and the tables were dirty. Ashtrays full of cigarettes, food still on the empty tables, we waited but none of the staff noticed so we cleared one of the tables ourselves.

- Staff are badly dressed an badly groomed except for housekeeping who look clean and tidy in their white uniforms