Jeffrey Matthias

Review of Schomp BMW

I worked with Ben Brahler to purchase a 2011 BMW 3...

I worked with Ben Brahler to purchase a 2011 BMW 3 series. This was my first experience buying anything from Schomp. I have purchased many vehicles in my life, only one new and only one used one from a dealership prior to this purchase.

I was very impressed with the experience.

I got in touch with Ben as soon as the car was listed, before it had gone through its inspection. I was a little amused when they would let me drive the car until it had been inspected, because I assumed that nothing would really change. I was wrong.

During my pre-inspection viewing of the car, I noted that the front tires had lower tread than the rears. I was a little bummed as the car was already at the top of my price range and I couldn't afford to replace tires before this upcoming winter, where the tread might have been an issue. I mentioned it to Ben and he told me to wait to see what came of the inspection. Sure enough, they determined that the car needed 4 new tires. They put 4 OEM tires on the car, and it did not affect the price. I was impressed.

Ben was very professional, and knowledgeable, down to a handwritten thank you note that arrived in the mail a week after my purchase. The experience of buying a new car was treated as like that of a new car as possible: I never felt less than top priority despite working with a salesman that also sells new vehicles that cost considerably more. In fact, I was even presented the car after purchase on the delivery floor with a cover being dramatically pulled off. Not a thing I would have ever asked for, but it was a fun way to get a car.

The dealership has made their BMW Genius Bar available to me so that I can ask any questions about features of the car. They were able to help me get insurance with my carrier at 9pm that night so that I could drive the car home.

Thinking back, I can t think of any way the experience could have been more positive. This has raised my expectations when purchasing a car.