I've gone here hundreds of times, and lately I've ...

I've gone here hundreds of times, and lately I've been really annoyed with the service. The servers have been rude and have taken quite a long time to get me my food. I'd at least appreciate a smile when being greeted. The hosts have always been kind though, and a good atmosphere. I also really don't like how they've changed the menu to have mostly homemade stuff. It sounds nice, but the ketchup and sodas or really just disgusting.