I was in desperate need of my washing machine valv...

I was in desperate need of my washing machine valves being replaced so my brand new washing machine (that is sitting in my livingroom) could be connected. John Moore offered the fastest response and I was serviced by Russell. He was so kind and treated me with such respect. I say respect because post Harvey, I have been dealing with a lot of repairman and unfortunately, respect is NOT always part of the exchange. Russell made me feel comfortable and he didn't "man-splain" to me.