Hah, seems like I've serviced (not anymore) my 20...

Hah, seems like I've serviced (not anymore) my 2004 ML350 at different MW of Barrington. Very mean service employees who meets at the car drop. Giving them my name and all info , but they announcing different individual when car is ready. Pagers not working. While car in service went upstairs to see what new features offering MB in newer MLs. Dealer does not now simple things, such as "when this model/body came to the market". Asking him to show me certain car , which they have for sale on website - in couple minutes he saying : "car has been sold". How about another car: same year different exterior color? He tried to show me pictures on his computer screen!!! I told him that I want to see and/or have test drive. Disappeared for more than 10 minutes. I have no idea where he can go? (I did not wanted play role in that show any longer. Good luck to you, MW of Barrington.