We loved this hotel. We have had a great time, a l...

We loved this hotel. We have had a great time, a lot of tranquility and peace within Madrid. The bed is very comfortable and the pillows too. They have a mini bar inside the room that is not bad at all. In addition there is room service and what we liked the most was breakfast. SPECTACULAR. Great variety and very good staff service. We wanted to enjoy the spa and that is why we have made a reservation at that hotel but when we have arrived, the spa was under maintenance and was not communicated to us when we have booked even days close to the accommodation date. These things must be clearly notified, since if they offer a service it is for them to have it available.