Ronald Last

Review of Leslie Hindman Auctioneers

This auction house has been an absolutely terrible...

This auction house has been an absolutely terrible experience. If you value your items, I would suggest looking for another auction to assist you. Their staff is friendly to begin with, and then it will be your job to chase them down for information or follow up. They do not return emails or phone calls. When I finally made a complaint regarding their lack of customer service, I was told "If you are not happy with the service you received, you are welcome to work with another company". The additional issues we had to deal with: They lost an accompanying item consigned with my designer handbag, they misrepresented a piece of Asian art that we consigned by describing it incorrectly, then they did not sell the piece although it had no reserve and a live bid to purchase, and they gave me two different estimates for a piece of fine jewelry, thousands of dollars apart. Also, I had one of their 'experts' come to my home to evaluate my fine jewelry for last year's December auction. The person lost her notes and had to come back to my home a second time. After waiting months for the estimates, I was finally told I could consign them in 2020, it was too late for the December auction. The staff at this auction is unprofessional and does not seem to care whatsoever if they retain your business. An extremely disappointing group of people to deal with.