M

Mary DuBose
Review of Dealer Imaging

3 years ago

Bluebonnet Jeep is AMAZING!!! This is my third Jee...

Bluebonnet Jeep is AMAZING!!! This is my third Jeep and this is the BEST customer experience I have ever encountered. The first person I met was Robert in the Service Department. He was the nicest and most helpful person I have ever met at a dealership. The next person I met was Chelsea and we were instantly friends. She did an appraisal for me of my Jeep Wrangler Unlimited trade-in and explained the outcome thoroughly. I contacted her when I was ready to trade and purchase my new Sahara. She introduced me to Jeremiah Kimball, who bent over backwards to please me while narrowing my selection. Lots of people either LOVE Jeeps or HATE them and I LOVE them!!! Jeremiah was highly perceptive of my keen knowledge of the exact Jeep I had in mind and he produced several for me to choose from. He was magnificently prepared and answered questions before I asked them. He had all the necessary papers ready for my particular circumstances and every step of his process was smooth, orderly and accommodating...he sincerely wanted to please me with my purchase and his attention to every detail was very appreciated! From my first steps into the Bluebonnet Jeep Dealership until my exit from the kind Finance person's office, I was treated fairly, unpressured and with the utmost attentiveness. Thank you so much for such a wonderful experience!
Blessings, ~Mary Lurlene DuBose

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