We drove 1.5 hours from N.J only to find out that ...

We drove 1.5 hours from N.J only to find out that the car we wanted to see had a dead battery and was rather dirty on the outside. Now I'm thinking this is starting off bad already...however our salesman Will Grey quickly took care of this for us. He was apologetic and after we decided we wanted to purchase the car he kept us informed regarding the process, gave us a snack, and provided a lively conservation while we waited. Will and the Finance team didn't give up on us after running into a few obstacles with financing and provided us with a very good interest rate and price for the car....Will you da man!

On another note ... you guys need more bathrooms in that place since customers will need to use one considering the time they'll have to spend there when buying a car. I also agree with one other customer regarding your detail department...it's horrible. Our car came back looking like nothing was done to it. Part of the appeal that lures in buyers is the outward appearence of the vehicle. Get a new guy or send him to detail school if there is such a thing.

Overall my experience was not bad at all considering the time we had to spend there and I think we owe it all to Will our salesman.