Mildred Brott

Review of Pella Corporation

Been trying to get two windows repaired in a house...

Been trying to get two windows repaired in a house we purchased since the first of August. Previous home owner called at least twice and sent at least 4 e-mails to get work scheduled or done before we took possession of the house. He had not luck and no call backs. I started calling to check on the work and to give them my contact information. I've called at least 3 time now myself, and no call backs or work scheduled. They were nice and always say they'll call back, but have yet to get a call back, much less get the work scheduled or even get a service ticket # from them. Very disappointed not leaving a good taste in my mouth for the PELLA Brand.