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For the last month I have been looking for a new v...

For the last month I have been looking for a new vehicle to trade in and this is where they had a car I wanted. I applied online and it probably took about a week to get a response in regards to the approval. When I was called to come in, I brought the usual documentation they were asking for. I had a bit of an unusual case so I totally understood this would take some time. There was an issue with my paystubs and we were trying to figure out how to make it work but Jeremy (one of the managers) was extremely rude about it. At one point he was raising his voice at me because he couldn't understand what I was explaining in regards to my employer. I was trying to be nice but he was so snappy. Finally I got tired of his condescending tone and I snapped back at him. I get that it's a frustrating case but that doesn't mean he can talk to me like I was below him. He would call me every other day and kept saying they're waiting on the bank and I would know by the next day. Then one day he completely stopped calling. After 3 weeks of waiting for an approval, I finally decided to move on. I ended up going to another dealership and got approved in under 24hrs with my unusual case and paystubs. To this day I STILL HAVEN'T RECEIVED A PHONE CALL ABOUT A DENIAL, APPROVAL, OR AN UPDATE. This was the worst experience I've ever had, I will never go back because of how rude Jeremy was.

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