Sheila Siemion

Review of Omni Charlotte Hotel

This is the worst hotel experience I have ever had...

This is the worst hotel experience I have ever had. If you are a business traveler and appreciate quiet in the evening do not stay here. The hotel is situated across the street from a loud concert venue that plays well into the late hours. On the nights the concert isn't playing they blast their own music from the pool deck. The music echoes off the sides of the building and no room is immune. Their clientele is not for the business traveler. All of the beautiful renovations are wasted on the constant nights of loud banging music. They are not friendly towards guests who don't appreciate the music and they likely won't give you one of the few rooms that face a quiet street. The wifi is also terrible on the higher floors. Sleep kits are stated to be provided which they do not and do not even provide upon request. This has been the worst week of my life. 12 am and the music is still pounding. Spare yourself a good nights rest and stay at the Westin, Marriott or Hilton.