The aqualuz are in good location. The reception st...

The aqualuz are in good location. The reception staff were very friendly & helpful, nothing too much trouble. The housekeeping was also efficient.
However the bar/restaurant staff are atrocious, rude, unwelcoming & condescending. Think they must really hate their jobs.. I asked for tomatoes on my toastie & you'd swear I'd asked for caviar to be shipped in from constantinopal!.. the said cold toastie cost me almost e10. I then had to wait over half an hr for some ice cream & I was the only person there.. the staff stand around talking really loudly amongst themselves.
The food & drinks prices are so high, actually in some cases higher then ireland & really awful. The atmosphere is non existent.. we felt we always had to go out, as soon bad..
We were sorry we booked the aqualuz as it really affected our holiday.
We always so look forward to the hotel bar/restaurant experience by the pool, but we only used twice..
The WiFi is also really bad..
This hotel is definitely no way near 4 star. The corridors are really long & grim, I didn't like walking on my own.. the apartments are spacious enough, but nothing special. We barely got a nights sleep as the beds are rock hard & the pillows really lumpy..
The kitchens are stocked really badly, not sufficient for a couple, let alone a family..
There aren't even lockers by the bedside & only 5 hangers in the wardrobe.. felt like my stuff was all over the place. Was so disappointed, as we were looking forward to a nice 4 star experience.