brooke cutler

Review of portneuf medical center

Took my baby in with a 104.3 fever and shaking unc...

Took my baby in with a 104.3 fever and shaking uncontrollably. By the time we reached the hospital (it's approx a 20 min drive) her fever was down to 101.6 and the shaking had stopped. Nonetheless we waited approximately 2 hours before being called back then about another 20 to 30 min in our room and the only person that came in was to take vitals but she didn't bother to check my daughters temp. Which concerned me. But whatever I'm not a doctor. I ended up standing outside the room to flag someone anyone down. Asked if her temp had been taken when they took vitals the nurse said no so I asked politely if she would mind doing that simple routine check for me. She did. Babies temp was down a little more. So I told the nurse we were just going to go. She asked if the doctor had been in to talk to us yet I said no you are the first person I've talked to since arrival. She said ok you can leave if you want. I told her thank you and yes we do. We gathered up and left. So aside from that the condition and cleanliness of the hospital was absolutely disgusting. I hesitated even putting my baby on the bed. The floors were nasty cups magazines and trash were all over the place. Tables were sticky. Just gross in general I even watched house keeping walk through with a push broom not even attempting to get any thing swept up. And our room still had garbage on the tray from the previous patient. And also when we arrived and the nurse at the front desk initially took us to fast track or what ever to check babies temp she pulled back the curtain to the room and says Oh!! Oh well it's ok to come in we're just taking her temp. I about fell over. From the second we walked in I was completely disgusted in all aspects. Things have really gone down hill since the closing of bannock memorial and the switch from Pocatello regional medical center to portneuf. Sadly!!!