The hotel is more than adequate for a quick stop i...

The hotel is more than adequate for a quick stop in Ottawa. What impressed me the most was the customer service. If you want to feel like people care, stay here. After a tough night with noisy neighbours, I recieved a call from the hotel manager asking me if we'd like another room as the same scenario was likely to occur again. I was floored! Had a wonderful sleep that night and will go back to the hotel when I am in Ottawa next!