I strictly warn against shopping - if I read the r...

I strictly warn against shopping - if I read the reviews posted here before, I would certainly save a lot of time and nerves. Shop service and customer service in this company is at a level worse than embarrassing. When calling the hotline, you can not expect to get any information there, because nobody knows anything there and as it turns out, you do not want to find out too much. They promise to appeal at a specific date and do not live up to these promises. In the accessories store on the Tefal website, I placed an order. The next day I asked to cancel this order because I was misled as to which device would fit the parts I ordered. Nothing was done, nothing at all. I was answered after a few days, that the order could not be canceled, and after a few more days I received information that the order had been sent - that is, it was time to cancel it, I think I did not want to. The only thing I was advised to do is to not pick up the package, it will come back to the company magazine. I wrote to the courier company that the parcel will be immediately returned to the sender without any attempt to deliver - I think that there is a store service to issue such an order, since I asked to cancel the order, but once again no one did anything. The order arrived at the company on August 9 and from that moment I waited 1.5 months for a refund, which was returned to me only on September 23. I will never buy anything from Tefal and other brands belonging to Groupe SEB in my life, because if I had to deal with this company again, it is a waste of time, health and nerves. The company is unworthy of trust, because it neglects the customer, not much of it violates the consumer's rights, so I warn you - do not buy anything from them. On the shop page with accessories Tefal there are no regulations of this store - only when there is a problem, it turns out that the order is sent from the warehouse from France and the return of money goes from France, but in Poland they can not contact France, to get information when the money will be returned. Jaka masakra: / I do not recommend.