Kelsie Ryon

Review of Ferman – Harley Davidson(Brand...

I can NOT say enough about our experience with HD ...

I can NOT say enough about our experience with HD Tampa Bay. We went to Berts Barracuda in St Pete and it was like a frat party. I was uncomfortable sitting there with my husband while about five early to mid 20s women walked around in only Harley underwear and skin tight shirts or bras with about 30 old biker guys there. They continually tried to get us to signed for a bike even after explaining we were just doing research and it felt very much pressured. We left so pissed off and deterred.

On a whim I reached out to HD Tampa Bag and Jason King changed our entire experience! He asked about my husband and what he had been looking at; gave advice about which bike and even moved our approved application over and helped us pick the bike my husband really wanted! Not only did he give fantastic customer service, but he kept in touch via text which is huge for me at work when I can walk away from my desk.

When we went in to meet in person he introduced us to everyone on the team including managers - showing us how much they valued our business and this massive decision we were making. He never shyed away from a question and even helped us get some free swag for our new bike. The finance guy was AMAZING even after a little uh-oh when applying for financing and it was worth every minute of the wait!

I highly recommend you come here because this team makes you one of the family and it s what changed our minds about getting a Harley after such an awful experience. My husband now has the motorcycle he has always wanted and we can not be happier. We so look forward to Harley s events and spending time with amazing people!