Siby Punnoose

Review of Indian holiday Pvt Ltd

Booked tailored holiday to cover Indian golden tri...

Booked tailored holiday to cover Indian golden triangle. Booking process was hassle free with regular email correspondence with Mr Hashim Ali. Whilst hotels were booked by team were as promised, the transport was very disappointing. We were promised an A/c coach for 11 members including children. We were picked directly from the airport. Our initial impressions of the coach were less than satisfying, it seemed poorly maintained with quite worn out tyres and poorly working A/c. Unsurprisingly en route to Agra we ended up having two tyre punctures prolonging our journey to Agra by 3 hours. The second time around the driver had to leave the bus for an hour or so to repair the tyre. This turned out to be very exhausting especially with 4 children on board parked on the highway shoulder. There was very little the tour agency did to make up for this despite repeated calls to them. Asking for a replacement bus was out of question and they simply asked us to wait it out. Rest of the tour was mediocre at best, some tour guides were better the others. Over all anyone booking with this travel agency should not go with high expectations.