Horrible Service did not even show up. Waited arou...

Horrible Service did not even show up. Waited around from 9am -530pm. Use any other service but this one.

I set up an appointment for December 1st to unclog a kitchen sink. The service was supposed to be between 9am-12pm. At 12pm no one was here with 0 response from Drain Patrol. At 12:30 I was able to call dispatch who then said it would be later in the afternoon around 230-3pm. 3pm then comes around with no response from the company. They keep pushing the time back over and over again. I had to stay home from work all day with no response. By 5pm I call and finally receive notice that they are probably on the way and would be here in 30min. At this point i talked to the customer service manager who refused to acknowledge that I had stayed home from work all day just to get a drain unclogged as planned and refused any discount.

Drain Patrol was completely irresponsible with 0 communication and had me waiting around all day from 9am - 530pm.