Spectrum's "Assist" program touts itself as a frie...

Spectrum's "Assist" program touts itself as a friend of the working person with their tagline: "everyone should have access to reliable, high-speed Internet", but have misleading fine print. Even though my family financially qualifies, because we already have service, we have to continue PAYING MORE than the cost of their Assist program FOR SLOWER SERVICE. They make full use of their monopoly, pretend to be a great compassionate company, and it's despicable.