Disgusting behaviour and utter contempt shown by s...

Disgusting behaviour and utter contempt shown by staff. Brought pet in as emergency (as told to by local vet), they did NOTHING for 24hrs and advised it may be another 24-48 hours before they even attempt to look at my pet. So we discharged to take to another emergency vet, was seen straight away and pet was described as "in extreme pain whilst being severely dehydrated". We paid $450+ (which we will be getting back one way or another) for this so called treatment, don't know what the hell Lort Smith were actually doing. When they called the other vet to pass on the information, they were in shock that they were seeing my dog as an emergency patient and said to them "do you realise we haven't put them as emergency".
We were barked at saying that "your vet doesn't know what they are talking about" and "we are the trained professionals, not them", and that "your pet isn't an emergency case, if they were, we would actually be looking at them". Unfortunately our little baby needed to be put to sleep at the other vet, due to being in so much pain and discomfort (which Lort Smith, just fobbed off saying he was fine.). Absolutely happy to take any money though.