Soph Cabs

Review of Casas adobes post acute rehab ...

My daughter was transferred here from UMC to conti...

My daughter was transferred here from UMC to continue IV antibiotic treatments. The isolation room assigned was filthy. After having cleaned it ourselves, as the facility was understaffed, it was discovered that the room was infested with ants and grasshoppers. In addition, one night my daughter requested that her dinner be held, as she had eaten with us. Dinner was brought to the room anyway. Later that evening a staff member came into the room asking if she was going to eat. When she told him that she had eaten with her family, he proceeded to throw the dinner in the trash in the bathroom and left it there. Response times to call light was consistently extensive. Staff knowledge of respiratory isolation precautions appeared limited. Though there was a PA/NP assigned for the weekend, when called this person said that though she was on call, she could not handle concerns regarding isolation precautions until Monday. Family should be cautious before placing anyone here.