Nora Oviedo

Review of Sovereign Bank (Texas)

Edit: 8/4\18 I added everything in my transaction ...

Edit: 8/4\18 I added everything in my transaction history and have paid over 6,000 dollars for my car and yet your website is showing that my balance has only gone down 2000 dollars. WHERE IS MY MONEY GOING YOU CROOKS? Why is my 14000ish note only down to 12000 after giving you SIX THOUSAND of my hard earned dollars.

Do not finance with these people. If a dealership says they're your only financing option, go to another dealership. Their interest is ridiculously high and accrues daily. My payment is 345 a month and 245 is going directly to them for interest while only 100 is going to my car (EDIT 8/2/18 after reviewing my detailed transactions it turns out about half of my payments allocated less than 75 to principal, with one being only 25 dollars!!!) Your credit may benefit from this but it is, in my opinion, not worth the extremely long contract or ridiculous fees. Their late fees also accrue daily rather than monthly, unlike other banks. Their customer service is also inconsistent. Sweet person answering the phone one day and a rude person the next.