I tried to buy a drone through the company's onlin...

I tried to buy a drone through the company's online store. Unfortunately, I never got what I wanted. There were several issues when ordering:
- After placing the order, I did not receive any information about the status. Sent? Not sent? Processed? Not processed? Nobody writes or calls.
- In 2 days I called back, the invoice number was dictated. There was no reaction to the request to reset by SMS.
- I went to pick up at the new post office and here's a surprise for you - you need to have a passport to get it! But why warn the client? The result: an hour of time thrown out of nowhere, the drone went back, a new one was ordered in another store.