Julia Carey

Review of Avanti Hotel

Rude staff with everyone I encountered minus ONE w...

Rude staff with everyone I encountered minus ONE woman working the front desk. Our air conditioner was broken and pouring water, flooding half of our floor and belongings. When I called, I asked for a lot of blankets and towels to sop up the water. I received 2 small towels. Very helpful. Then I was told it would be fixed the next day. I gave a SIX HOUR time window we would be out of the room. They didn t come entire room and finally came at 8pm when we were sleeping and ignored the do not disturb, repeatedly banging on the door and yelling. Our room was not cleaned ONCE during our 3 day stay. Thought there were knocks at very inconvenient times like 5am or 11pm. The whole day while we were gone however the room was not touched.