Pavlo Yatsura

Review of Farlep-Invest

Kyiv, vul. Lomonosov.

Kyiv, vul. Lomonosov.
So far, sho is the worst provider I've ever worked with.
Disconnected to the network, called customer support, filed an application, gave the deadline for the problem - 3 days. Not only has more time passed, it is now impossible to call the hotline! The tone dialing options that used to connect with the operator now only indicate that "work is in progress ... we're very sorry" and suggest returning to the previous menu. By phone at the office on Solomianskaya 3 - nobody removes the handset, although several times the line has been busy. Online chat - does not respond. I get the impression that there is no "customer support" option in my tariff.
By the way, this is the second such situation in the last six months. And, of course, the company will not compensate for the days when the connection was not available.
So, tomorrow is a visit from another ISP (I won't call it because I don't want to advertise anything), and I hope that I can forget about such a thing as Vega Telecom.

P.S. I cannot guarantee that everyone will have the same problems as me, but if it happened to one (not in the first), then there is a non-zero probability that the same can happen to you. In short, bypass this operator.