My 15 year old daughter was on a study vacation in...

My 15 year old daughter was on a study vacation in New York last summer. The companions of his group have never made the appeal either at the start or at the return from the excursions, leaving the boys, all minors, the responsibility to verify that all the companions were present. My daughter lost their suitcase at the airport and handed it back to her after ten days. The two ladies did not provide any practical help or moral support in this regard. Fortunately, Mr. Filippone of the interstudio staff present on the spot followed her in the bureaucratic procedures related to the loss and the subsequent discovery with great kindness. A suggestion for Interstudio: check the characteristics of the escorts with greater attention.