Gem Anderson Review of Libertine Bar and Resturant
Don't recommend, had problems from the beginning o...
Don't recommend, had problems from the beginning of the night and it only got worse. Ordered gin and got vodka, no big deal, waitress took the drinks back but 20mins passed and still no correct drinks brought out. After checking our table a lovely gentleman finally came over to inform us that they were out of the gin but offered something different. Long wait for food which was incorrectly put through after the waitress took our order, according to the manager an email from a week earlier was confirmation of the banquet despite us confirming with a waitress multiple times in person that we'd be having the 5 course. We brought it to the managers attention when a wrong meal came out saying we were happy to drop other options as we had ordered the 5 course. After discussion the manager reluctantly charged us the correct price but told us to hurry, finish our food and drinks and leave. As we are all hospitality workers we understand how hard it is at the moment but this woman has no customer service skills and is extremely rude, I will be telling friends to avoid this place at all costs. Such a disappointment for a friend's birthday dinner.
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