I recently stayed at this property, last week, and...

I recently stayed at this property, last week, and I commend the staff for a job phenomenally done, considering all the COVID-19 impacts. Once I booked the reservation, I called periodically, to check the status of the property, and during each call, I was well informed by the staff, which gave me the reassurance I needed to see the trip through. Upon check-in, we were even more secure with our decision. The check-in practices that were implemented were executed masterfully, and from that moment, we saw these practices executed consistently, property-wide. This property could establish a Best Practices Model for the Hyatt brand, as well as for other hotels -- That's how impressed I was at the staff's care and execution to ensure their safety, and that of their guests.

The F&B offerings at this property are AMAZING, and the quality is top-notch! If I were a local, I would come to the property just to dine. We had dinner at the Tanglewood and Tarpoon Bay, during our stay, and the food quality, as well as the service, was spectacular -- Really good menu choices and great tasting, delicious food! Breakfast was phenomenal each day as well. Also the grab and go options from the Coffee Bean -- As delicious! This resort is one that you don't even need to leave...Everything here is just phenomenal! If I come back, I don't think I even need to rent a car, like I did this time. I'd be perfectly happy dining 100% on-property. Kudos to your culinary and F&B team!

The pools and outdoor space and amenities -- Phenomenal! Also, the boat-ride to the private beach is amazing, and you can totally social distance at the beach; it's not overcrowded at all! Perfect vacation!

Last, but certainly not least in this climate we're currently living in, when I travel to new places, I always wonder and ask, just to check the temperature on this issue, so I will share the following with you: This IS an African-American friendly (and welcoming) resort and area. We ventured out, and everywhere we went was great and friendly. No race issues. Super kind and welcoming city/area.

I highly recommend this resort, as well as the Bonita Springs/Coconut Point/Ft. Meyers area(s).